This Privacy Policy regulates the use of the service of the Internet portal www.govtrip.com and any of its subdomains. The website is owned and operated by two distinct companies, each acting as the responsible entity (data controller) for the destinations it processes:
Responsible entity (Canada, USA, United Kingdom, Australia): GO VISA TRIP LTD
Address: 71-75 Shelton Street Covent Garden, London, United Kingdom, WC2H 9JQ
E-mail address: [email protected]
Responsible entity (Saudi Arabia, Emirates, Sénégal, Egypt): CERTIVISA SARL
Address: 359, Bureau N°5, Étage 2, Lot Massar, Marrakech, Morocco
E-mail address: [email protected]
Each company acts as the data controller for the applications it processes. The e-mail addresses above will only respond to queries regarding data protection and privacy. For any other type of question, please contact our support team through the regular channels provided on our website.
Pursuant to the GDPR of 27 April 2016 and applicable data protection laws, we will process the data we collect for the following purposes:
For these purposes, users may be provided with a registration or contact form, the completion of which will legitimize the interested party to access and use certain services offered on the website.
Nevertheless, the user is informed that in the event of any contact they will be notified of the use to be made of the data collected and, if the data is used for a different purpose, such consent will be previously and expressly requested.
The legal basis for the processing of your personal data is:
Personal data will not be disclosed except in compliance with legally established obligations or to support the services related to this processing (such as payment gateways, hosting providers, or administrative services contracted by GO VISA TRIP LTD).
We will preserve your personal data for at least five (5) years if you are a customer, to ensure compliance with legal obligations.
If you are not a customer, your data will be stored only for the period of time required to manage our relationship or until you request its deletion.
Any person has the right to obtain confirmation as to whether personal data concerning them are being processed.
Interested parties have the right to access their personal data, request the rectification of inaccurate data, or request deletion when the data is no longer required for the purposes for which it was collected.
In certain circumstances, you may request the limitation of processing of your personal data, in which case we will only preserve the data for the exercise or defense of legal claims.
Under certain circumstances and for reasons related to your specific situation, you may object to the processing of your data. In such a case, the data will no longer be processed, except for legitimate reasons or for the exercise or defense of possible legal claims.
You may also request data portability to obtain your data in a structured, commonly used, and machine-readable format, to be transmitted to another entity if desired.
The interested party may exercise these rights by sending an email to [email protected].
In the event that some of our services are specifically aimed at minors under fourteen (14) years of age, we will request the consent of parents or legal guardians for the collection or processing of personal data, in accordance with applicable data protection laws.
The user is solely responsible for the veracity and correctness of the data provided, exempting GO VISA TRIP LTD from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and commit to keep them duly updated.
The user agrees to provide complete and correct information on any registration or subscription forms. We are not responsible for the accuracy of information that we have not created ourselves or for which another source is indicated. Therefore, we do not assume responsibility for hypothetical damages that may arise as a result of the use of such information.
We reserve the right to update, modify, or delete the information contained on the website and may limit or deny access to such information. We shall not be liable for any damage or harm that the user may suffer as a result of errors, defects, or omissions in the information provided by third-party sources.
All personal data will be processed confidentially and under the necessary technical and organizational security measures to prevent alteration, loss, unauthorized processing, or access.
If you believe that your data protection rights have been violated, you have the right to file a complaint with the competent data protection authority in your country or with the appropriate U.S. or European authority.